Community of Practice- Superannuation Survey Name First Last Company NameHow many years have you worked in superannuation?(Required)1-3 years3-5 years5-10 years11-20 yearsmore than 20 yearsWhat are the common tasks that you do each day or as part of your BAU (rank in order)What are the common tasks that you do each day or as part of your BAU (rank in order)Provide general guidance to the business (formal requests/ad hoc questions)Provide support on incidents and complaints (assessment, reporting, remediation)Licencing and Governance arrangementsReview collateral (Marketing, Disclosure, Statements, letters etc)Support or complete/manage regulatory and business changesObligation assessment/compliance plan management (including monitoring and reporting)Management of controlsReporting to boards/committees/executiveAdmin related to role (work allocation/emails/queue management)What skills/tools do you need to do these Communication skills – how to get the message across Research skills – how to find and source information Data analytics AI skills – how to use AI safely Historic/industry knowledge A mentor to bounce ideas and information off Best practices/community wisdom What would you like to get out of ACI Community of Practice?Are there any topics you would like us to discuss in future sessions?
