Meet our Board Members

Joanne Phillips

CEO

Joanne Phillips is a seasoned professional association executive with over 18 years of experience leading teams in small and large associations spanning sport, health, law, education, and industry. Joanne is passionate about creating member experiences that deliver value, build enduring relationships, and generate revenue. She is dedicated to finding innovative solutions and collaborating with stakeholders to effect change. Her expertise includes strategic planning, digital transformation projects, and membership services.

Joanne holds an MBA and is a Certified Association Executive (CAE).

Annette Donselaar

Chair | ACI Fellow & Life Member

Annette Donselaar is an experienced global compliance practitioner, based in Hong Kong.  Prior to her current role, Annette was the General Counsel for Chubb Life for 11 years.

Annette has spent almost 30 years in the insurance and financial services industry across Australia, Asia, UK/Western Europe, South America and the Middle East. Before joining Chubb in January 2012, she was SVP and Chief Compliance Officer for New York Life International (based in New York). She has worked in Hong Kong and Australia in senior Compliance roles including Chief Compliance Officer, AIA; Head of Compliance (Australia), National Australia Bank and National Compliance Manager, ASIC.

Annette holds bachelor’s degrees in Arts, Law (Honors) and Commerce; two master’s degrees in Law, a Diploma in Financial Planning, a Graduate Diploma of Compliance (Honors) and the ACI Graduate Certificate in Compliance Management.  She is also a Fellow of the ACI and a Life Member.

My-Linh Tshing

Deputy Chair

My-Linh Tyshing is a seasoned risk and compliance executive with over 23 years global banking experience including the UK, Asia, and Australia. She currently leads regulatory compliance for ANZ Institutional Banking to Credit Risk Standards APS 112 & 113.

My-Linh has successfully led and delivered complex programs of work managing diverse teams across regulatory compliance, customer remediation and system/process transformation. She has extensive experience with financial service entities in developing compliance risk frameworks to deliver outcomes that balance risk appetite and commercial objectives.

My-Linh holds a Bachelor of Commerce (Honours) from Melbourne University and an MBA from Melbourne Business School.

Rebecca Ellis

Treasurer

Rebecca Ellis is a highly experienced compliance professional with over two decades of expertise in the financial services and banking industries. Her career began at the Credit Reference Association of Australia, where her early exposure to insurance and credit reporting sparked her enduring journey into compliance. Since then, Rebecca has held key roles at Mercantile Mutual, ING, Colonial Mutual Life Assurance, and currently AIA, where she has honed her ability to deliver practical, business-focused compliance solutions.

Rebecca specialises in wealth management and banking, with a focus on helping individuals and organisations build savings, establish financial protection, and plan for retirement. Her deep understanding of the financial services landscape enables her to simplify complex compliance requirements, making them relevant and actionable in the real world for teams and stakeholders alike.

Throughout her career, Rebecca has developed and implemented robust compliance frameworks tailored to business needs. She has demonstrated expertise in insurance, superannuation, AML, FATCA, CRS, banking, advice, managed investments, privacy, licensing requirements, and regulatory interactions, including leading responses to the Royal Commission in 2018.

Rebecca’s dedication to excellence is further reflected in her professional achievements as an ASFA Fellow, FINSIA Fellow, and ACI Associate. She is known for her collaborative leadership style and her commitment to supporting teams with the knowledge and tools needed to thrive in today’s dynamic regulatory environment.

Caroline Marshall

Secretary

Caroline has been a director of the ACI since 2022 and chairs the ESG Discussion Group. She is a Managing Associate at Allens and has 12 years’ experience representing corporations and individuals in significant regulatory investigations and inquiries, both domestically and internationally. She has acted for clients facing royal commissions and inquiries, as well as regulatory enforcement by AUSTRAC, ASIC and the ACCC. She has particular experience advising on bribery and corruption, money laundering, sanctions, and tax fraud cases and is regularly asked by clients to assist in governance, remediation and compliance matters. She is also experienced in ESG matters. Her work covers the full regulatory lifecycle, from regulatory reform to regulatory strategy, compliance, enforcement and investigations.

Prior to relocating to Sydney in 2017, Caroline worked at a U.S. law firm in London and Hong Kong, where she acted on anti-corruption, fraud and sanctions investigations brought by the US Department of Justice (DOJ), the US Securities and Exchange Commission, the US Office of Foreign Assets Control (OFAC) and the UK Serious Fraud Office. She is a dual-qualified lawyer in Australia and England & Wales, and holds a bachelor of law and an LLM.

Sophie Ioannou

Director

Sophie Ioannou is a seasoned Governance, Risk, and Compliance (GRC) senior executive with over 25 years of experience delivering fit-for-purpose and sustainable GRC management practices. Sophie specialises in assessing, developing, and uplifting governance frameworks while ensuring they align with international best practices and standards.

Her career spans diverse industries, including financial services, health, education, government, not-for-profits, public sector organisations, start-ups, and small businesses. Sophie has a proven track record of success, particularly during periods of regulatory and organisational change, where her strategic leadership and expertise have driven tangible outcomes.

Beyond her technical acumen, Sophie is deeply committed to education, mentoring, and coaching to support both organisational success and individual well-being. Her practical approach to governance and compliance, paired with her dedication to building capability, makes her an invaluable leader in today’s complex and evolving business landscape.

Jamie Kelly

Director

Jamie is Acting Group Head of Risk Culture and Conduct, QBE and a former Chief Compliance Officer of two major financial institutions (Westpac Banking Corporation and Standard Chartered Bank), where he has lead large-scale teams across all areas of non-financial risks, including Compliance, Conduct and Financial Crime. Jamie has also worked as an Associate Partner with EY in their Financial Services Risk division, and is currently independently consulting to QBE on conduct and risk culture matters.

Jamie has worked extensively offshore as well as domestically, and has been at the forefront of regulatory change and the conduct and culture changes which have occurred across financial services in the past two decades.

Prior to Standard Chartered Bank, Jamie gained extensive experience in legal and compliance roles with General Electric and Citibank. He began his legal career at Freehills.

Julian Fenwick

Director & Public Officer

Julian Fenwick is the CEO and Managing Director and founder of Governance Risk & Compliance Solutions, a leading online compliance training company in the Asia Pacific (APAC) region.

Julian is a regular presenter in Australia and Asia on innovation, entrepreneurship, RegTech, and managing organisational compliance. Julian moved into the regulatory compliance industry in 2000. Since that time, he has been instrumental in the development of the online compliance training industry in the APAC region.

Julian has also been influential in the design of several other compliance and regulatory technology platforms. Julian was also one of the founding directors of The RegTech Association and currently acts as an advisor to ESG data provider, Fair Supply. He holds a Master of Business Administration from the University of Sydney and is a graduate member of the Australian Institute of Company Directors and a member of the Australian Compliance Institute.

Linda Sandwell

Director

Linda is an experienced Compliance, Governance, Regulatory and Risk professional with 25+ years’ experience.

Currently the Head of Compliance for JBWere Australia, Linda has extensive consulting experience (privately and with KPMG) working with entities of varying sizes and complexity across industries such as financial services, mining, oil and gas, health, education and retail.

Linda previously spent 13 years a regulator with ASIC, providing strategic leadership and performing regulatory functions in Financial Services and Capital Markets/Corporate Finance.

Linda has an MBA (Executive), Bachelor of Commerce (Finance), Graduate Diploma of Financial Planning, and is a Certified Compliance Professional with the ACI.

Julie Winkler

Director

Julie has over 35 years’ experience in Banking and Financial services having worked in senior roles in Compliance and Risk management in Australia, NZ, Asia and Europe during her career for both Global and domestic companies.

Her current role which she has held for over 4 years, is the Regional Head of Compliance for Zurich across Asia and Australia and NZ where she oversees multiple business units in 6 countries in addition to the Cover More Group of companies globally.

Julie has been based in Hong Kong for over 10 years having moved from Australia in 2014 to take on the role of Group Chief Compliance Officer for FWD which was at that time a start-up and built the Compliance program from scratch during her 6 years in that role. FWD is now a Pan Asian Insurer.

Julie holds degrees in Law and Commerce (Marketing) from the University of NSW and is a Barrister and solicitor of the Supreme Court of NSW. She is a certified International Compliance professional and a Fellow of the Australian Compliance Institute (ACI). She is a past Vice Chair of ACI and past member of committees and working groups having been involved in ACI for over 25 years.