Category: Article

Responsible AI and ESG Governance: Navigating the Intersection of Ethics, Regulation, and Risk

Responsible AI and ESG Governance: Navigating the Intersection of Ethics, Regulation, and RiskAs artificial intelligence (AI) continues to shape the modern business landscape, organisations must integrate ethical and responsible AI practices into their governance frameworks. The convergence of AI with Environmental, Social, and Governance (ESG) principles offers a lens through which businesses can mitigate risk, […]

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CPS 230: Strengthening Operational Resilience in the Financial Sector

The Rising Importance of Operational ResilienceOperational resilience has become a key focus for financial institutions as they navigate an increasingly complex risk environment. The Australian Prudential Regulation Authority (APRA) has responded to these challenges with the introduction of CPS 230, a prudential standard aimed at reinforcing operational risk management and ensuring continuity of critical operations. […]

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RG271 Complaints Management Requirements and Enforcement

Turning RG271 Compliance into a Competitive EdgeAustralia’s financial services sector is navigating a transformative era, driven in part by ASIC’s Regulatory Guide 271 (RG271). Rather than viewing complaints management as a compliance burden, forward-thinking organisations are seizing the opportunity to strengthen trust, deepen client relationships, and enhance operational resilience.A recent Australian Compliance Institute webinar delved […]

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